Parent Service Program

Email Parent Service Program Here


In order to partner with parents, it is important to have a clear avenue for communication. The PSP exists to better serve families by providing a clear efficient way for families to resolve concerns, in a Biblical way, consistent with the mission of the school, and allowing for continuous improvement. There are various reasons for using the PSP, including suggestions for improvements at the school, concerns about safety, or egregious divergence from UVC School Policies.

  • The PSP contact email address is copied to both the Head of School and the UVC Board Chair.
  • The PSP ensures that all concerns are addressed in a timely manner.


PSP – Process

  1. Voice your concern via one of the following options to the PSP. If there is an offense of sin, please pursue the first steps Biblical conflict/resolution (Matthew 18 Principle).
  • Email –
  • Phone – 541-679-4694
  • Write a note addressed to …
    • PSP
    • c/o Umpqua Valley Christian School
    • 18585 Dixonville Road
    • Roseburg, OR 97470
  1. Documentation – Your concern will be documented and have the appropriate UVC faculty or staff contact you within 1 business day. In the case of an emergency or bullying incident reported during school hours, you will be contacted immediately.
  2. Plan of Action - The UVC faculty or staff member assigned to the concern will work to establish and implement a plan of action to resolve the concern. This step is the most important as it may require effort on both the part of the school and family to discover all of the facts surrounding any concern. The parent and UVC staff member will both give input on the plan of action working to resolve the concern.
  3. Follow up – Upon implementation of the plan of action, the parent will receive an email outlining the original concern, the action plan that was completed, and the rationale for actions taken.